Privacy Policy
Effective Date: November 2025
Company: ToroKai Catering Services L.L.C
Contact Email: info@torokai.ae
1. Introduction
ToroKai Catering Services L.L.C (“Toro Kai”, “we”, “us”, or “our”) respects your privacy and is
committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our
website or place an order through our online store.
2. Information We Collect
We may collect the following types of information from you:
● Personal Details: such as your name, delivery address, and phone number, when
you place an order or create an account.
● Automatically Collected Data: via cookies and analytics tools (e.g., Google
Analytics, Google Tag Manager) to understand website traffic and improve user
experience.
● Order Information: details of your purchases, including items ordered, delivery
preferences, and payment confirmation.
3. Use of Information
We use your personal information to:
● Process and deliver your orders;
● Communicate with you about your order or account;
● Improve our products and website experience;
● Send promotional messages or updates (only if you’ve opted in).
4. Sharing of Information
We may share your data with trusted third parties, such as:
● Delivery partners: Careem, Deliveroo, Talabat, and Noon for order fulfillment;
● Payment providers: Zina for secure payment processing;
● Analytics services: Google Analytics and Google Tag Manager for performance
tracking.
We do not sell or rent your personal information to any third parties.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic.
You can manage or disable cookies in your browser settings, but some features of the site
may not function properly without them.
6. Data Retention
We retain your information only as long as necessary to provide our services or comply with
legal obligations under UAE law.
7. Data Security
We implement reasonable technical and organizational measures to protect your data from
unauthorized access, alteration, or disclosure.
8. Your Rights
You may:
● Request access to the personal data we hold about you;
● Ask us to correct inaccurate or incomplete information;
● Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@torokai.ae.
9. Third-Party Links
Our website may contain links to third-party platforms (such as aggregators or social media).
We are not responsible for the privacy practices or content of these external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be
available on this page with a revised “Effective Date”.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
ToroKai Catering Services L.L.C